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emerge career
completion flow
7-screen post-training experience · Tap to navigate
● Phase 1: Celebrate & Orient
● Phase 2: Support & Access
● Phase 3: Track & Motivate
9:41 ●●●● 5G
🎉
MJ
Marcus Johnson
CDL Truck Driver Graduate
You just took the first step toward your new career 🎉
From people who were right where you are:
"I'm earning $78K with full benefits. 8 months ago I didn't think this was possible."
— James R., CDL Driver
"The hardest part was scheduling the DMV. Everything after that was easy."
— DeShawn M., CDL Driver
"My daughter is proud of me. That's worth more than the paycheck."
— Maria S., CDL Driver
Your next steps
Complete these to get your CDL and start earning.
Training
2
Medical Exam
3
Permit Exam
4
Driving School
5
Career
🩺
Medical Exam
~$125
DOT-certified physical. Most appointments available same week.
Bring: Photo ID, glasses if needed
📋
Permit Exam
$10 fee
CDL permit at DMV. Average 3.5 attempts to pass — that's normal!
Bring: Medical cert, photo ID
💰 You will be fully reimbursed for all costs.
Keep your receipts and upload photos in the app.
We want to remove every barrier between you and your new career.
If covering costs upfront is hard right now, let us know. No judgment.
SNAP / Food stamps
Medicaid
Unemployment benefits
⚙ Data Model (for engineering review)
financial_hardship_requests {
  candidate_id: uuid → candidates.id
  service_requested_for: enum // medical_exam | permit_exam
  amount_requested: decimal
  status: enum // pending | approved | denied
  date_requested: timestamp
  date_approved: timestamp?
  task_completed: boolean
  task_succeeded: boolean
  attempts: jsonb[] // { date, passed, notes }
}
E
Emerge Support
Active now
Today 10:32 AM
Hey Marcus! 🎉 Congrats on finishing your training! Ready to tackle the next steps?
yeah but idk where to even start
Totally normal! Step 1 is your medical exam. It's a quick physical — about an hour. Want me to find DOT doctors near your zip code?
how much is it
About $125. You'll be fully reimbursed — just keep the receipt and upload a photo in the app. If you can't cover it upfront, tap "Need help with costs" on your dashboard.
ok what about the dmv
That's step 2 — after your medical. The permit test is $10 at the DMV. Most people need a few tries, totally normal. I'll send you study materials when you're ready. One step at a time! 💪
Your progress
You're on track. Keep going, Marcus.
Training Complete
21 videos, 7 quizzes passed
Jan 15, 2025
2
Medical Exam Next up
DOT physical — about 1 hour
Schedule by Feb 15, 2025
3
Permit Exam
After medical exam
Target: Mar 2025
4
Driving School
3-6 months, fully paid
Target: Apr-Sep 2025
5
Job Placement
85% placement rate within 6 months
Target: Fall 2025
🎯 What you're working toward
Average salary$75K+/year
BenefitsHealthcare + 401K
CDL licenseYours to keep
Emerge support12 months post-hire
Reimbursements
Submit receipts and track your refunds.
$135
Reimbursed
$145
Total submitted
Your receipts
🩺
Medical Exam
DOT Physical — Jan 28
$125
Approved ✓
📋
DMV — Attempt 1
Permit exam — Feb 5
$10
Approved ✓
📋
DMV — Attempt 2
Permit exam — Feb 12
$10
Pending
📸 Take a photo of your receipt or upload a PDF. We review within 48 hours. Reimbursements are sent as prepaid gift cards.
Complete your exams, earn a bonus
Real money for hitting your milestones.
Progress: 1 of 2 exams complete
$25 / $100
earned so far
Medical Exam
Completed Jan 28 — $25 bonus sent
+$25
2
Permit Exam
$75 bonus when you pass
+$75
Total bonus when you finish both exams:
$100
"We know the DMV is annoying and the doctor costs money. This bonus is our way of saying: we believe in you."
— The Emerge Team
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Onboarding